A DoorDash driver in New York went viral after a video of her rant, recorded via a Ring doorbell camera, was uploaded to Twitter yesterday, sparking backlash online.

In the clip, she can be seen berating the customer for only tipping her $8 for the trip, which she claims was a 40-minute drive, and that he needs to rethink his tip amount.

After the customer became irate at the door dasher arguing with him about the length of the actual drive (purportedly around 12 minutes in reality) and the tip amount, she then declared she was taking the food back, promptly picking up the bags and stomped back to her car, disappearing.

In response, DoorDash said that the delivery driver's behavior was not allowed in the company and that she had been let go from Dashing in the future.

This, once again, renewed the viral debate around tipping on DoorDash, which was a controversy recently with the question of the tip going straight to the worker or being taken by the company to offset its employee payment being a significant issue.

Arguing over how much you're supposed to tip DoorDashers, or if you're supposed to tip them at all, was reignited on social feeds as the clip circulated online into today.


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Comments 6 total

Turahk

All I see on that clip is normal reddit behavior

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MCC1701

I think tipping can be valid, in that you can express satisfaction or displeasure in your service at the end of an experience, restaurants being the biggest example. It isn't perfect because your bad experience may be outside of your server's control, but by and large works.

Outside of that however it's questionable. If a handyman comes to fix my fence and does a great job for less than I expected I'll give them a tip, but a tip simply for working the counter or walking pick up orders outside seems weird.

And while there are a lot of people who talk a big game as to what they and everyone else should tip, unnecessary tipping just lets businesses underpay employees with the idea that your sense of guilt/generosity makes up the difference. Short term not a problem, but already with door dash and similar where people tip in advance it creates a toxic environment.

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Nukegirl

I don't get why certain kinds of laborers have to rely on tips in the first place.

What madman decided that they should rely not on their employer, but on their own customers' generosity on a case-by-case basis to earn a decent wage? It's as if the system was designed specifically to cause drama.

4

SardonicRainboom

I think the logic is basically that if you work in a position where you're likely to receive tips, then your employer doesn't need to pay you as much because you'll have the money from the tips in addition to the money your employer pays you.

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Captain Alliance

Just a reminder: the drivers, or "couriers" as the companies call them, for all those delivery apps (UberEats, Grubhub, DoorDash, etc.) are not paid an hourly minimum wage and rely solely on tips. Base pay for picking up orders is $2-3 dollars. Even though $8 is a decent tip, if they're delivering from >10 miles away, it's going to take much longer than the estimated distance between the restaurant and address.

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Phhase

Yeah these drivers aren't paid shit. Attitude aside, they're not entirely wrong.

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